Effective Date: 12/18/2024

Medicine Wheel Wellness is committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. This Privacy Policy outlines how we treat PHI, your rights regarding PHI, and contact information for our Privacy Official.

(a) How We Treat Protected Health Information (PHI)

We collect, use, and disclose PHI only as permitted by law, including for purposes of treatment, payment, and healthcare operations. Examples include:

1. Treatment: Sharing PHI with healthcare providers for the purpose of coordinating your care.
2. Payment: Using PHI to process claims and coordinate with your health insurance provider.
3. Healthcare Operations: Using PHI for quality assurance, staff training, and administrative purposes.

We implement physical, technical, and administrative safeguards to protect your PHI from unauthorized access, use, or disclosure. These measures include:

• Encrypting electronic PHI (ePHI)
• Restricting access to PHI to authorized personnel only
• Conducting regular training for employees on HIPAA compliance

We will not use or disclose your PHI for purposes not outlined in this policy without your written authorization, except as required or permitted by law.

(b) Your Rights Regarding Protected Health Information

As a patient, you have the following rights regarding your PHI:

1. Right to Access: You may request access to or obtain a copy of your medical records and other PHI that we maintain.
2. Right to Amend: If you believe your PHI is incorrect or incomplete, you may request an amendment.
3. Right to an Accounting of Disclosures: You may request a list of disclosures of your PHI that we have made, excluding those for treatment, payment, and healthcare operations.
4. Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations. While we are not required to agree to all requests, we will accommodate reasonable ones when possible.
5. Right to Confidential Communications: You may request that we communicate with you using alternative means or at alternative locations.
6. Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.

To exercise any of these rights, please contact our Privacy Official at the contact information provided below.

(c) Privacy Official Contact Information

If you have any questions about this Privacy Policy, your privacy rights, or wish to file a complaint, please contact our Privacy Official:

Privacy Official: Matt Wink
Phone Number: 864-528-6335
Email Address: [email protected]
Mailing Address: 3210 N Pleasantburg Dr. #1048 Greenville, SC 29609

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically.

Questions or Concerns

If you have any questions about this Privacy Policy, please contact our Privacy Official at the information provided above.

Thank you for trusting Medicine Wheel Wellness with your health information.